Design

Lotus medica: A new brand and website for a clinic

UX/UI

Website structure and design

Brand improvement

Consistency and modernization

SEO

Content delivery for audiences

Registration

User registration system

About the project

A patient-friendly digital platform communicating mental-health services

The challenge

Lotus Medica, a mental-health clinic providing psychiatric, psychological, and therapeutic services, needed a modern and trustworthy website that clearly communicates their services and helps patients easily find the support they need

“We need a platform that reflects our professionalism and makes it simple for people to reach the right specialist”

The previous website lacked structure, clarity, and visual consistency. Information about services, specialists, and online consultations was difficult to navigate, and the system was not optimized for user experience or long-term scalability.
The challenge was to create a structured, calming, and intuitive digital platform that enhances credibility, improves patient flows, and makes booking and service discovery seamless.

The outcome

Built for clarity and trust

The updated Lotus Medica website provides a welcoming, well-organized environment where patients can easily explore services and find the support they need. It strengthens trust, simplifies the path to booking, and prepares the clinic for continued expansion.

About the client

Lotus Medica is a growing mental-health center providing psychiatric care, therapy, and psychological support for individuals and families. As patient demand increased, the clinic required a more structured and trustworthy online platform to communicate its services and guide people to the right specialists.

Industry

Healthcare

Customers

B2C

Geography

Europe

Partnership

Maintenance, SEO strategy

The process

Evidence-based research and a balanced design approach.

The platform’s structure and design were carefully planned to support future development. Whether the clinic adds new services, expands the team, or introduces digital features, the system can scale smoothly while maintaining reliability and clear navigation.

We clarified the clinic’s goals, patient needs, and service structure to understand how the new website should guide users. This stage helped define clear priorities for adults, children, and families, ensuring the platform supports real patient journeys and clinic growth.

Using Lotus Medica’s visual identity as a foundation, we created a clean, calm, and trustworthy design style. The focus was on clarity, soft tones, and a professional medical aesthetic that helps visitors feel safe, supported, and well-oriented.

We mapped the full website architecture, including service groups, specialist profiles, consultation information, and support resources. The goal was to build an intuitive and scalable structure that makes it easy for patients to understand their options and reach the right specialist.

We implemented all core features, from service pages and specialist profiles to forms, navigation flows, and responsive layouts. The result is a stable, fast, and user-friendly platform that works seamlessly across devices and is prepared for future clinic expansion.

The process

Modern look & effortless use

The new Lotus Medica website is fully responsive across all devices. Navigation is clear, information is easy to find, and the experience feels calm and intuitive from the first click. The platform is optimized for speed and performance, ensuring comfortable browsing on mobile, tablet, and desktop.

The result

A solution made for the long term

The platform was developed with a focus on refined performance, elegant usability, and a calm, intuitive patient experience. Key elements include:

  • Professionally structured service pages

  • Detailed doctor and specialist profiles with a premium presentation

  • Clearly segmented pathways for adults, children, and families

  • A polished blog and insights section for educational content

  • Seamless consultation request and inquiry forms

  • Well-crafted clinic, pricing, and information pages

  • Fully responsive layouts optimized for all devices

  • Advanced privacy, cookie, and compliance tools

  • Integrated analytics for informed decision-making

  • A scalable architecture ready for new services, specialists, and digital features

The result is a sophisticated, trustworthy, and future-ready platform that elevates Lotus Medica’s digital presence both visually and technically.

Our impact

A powerful tool to sell and deliver content for target audiences

“We finally have a website that matches our brand”

0%

More revenue per month

0%

Increased traffic

0%

less manual management

0x

Less support calls

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